Lifewit

Industry: Cross-border E-commerce/Home Furnishings

Solution: SAP S/4HANA Cloud/SAP Business Technology Platform 

Challenges:

• Business and financial data disconnection leading to information silos.

• Lagging logistics information, unclear statistics on tariffs, shipping costs, overseas storage fees, and Amazon-related expenses, making cost accounting difficult.

• Business departments unable to provide accurate data, making report management and SKU profit statements difficult to generate, relying on manual processing, leading to low efficiency.

Benefits:

• Establishing a unified, multi-organizational structure platform for seven companies: Fujian Dongxi, Fuzhou Dongxi, Hong Kong Dongxi, USA Dongxi, UK Dongxi, Germany Dongxi, and Japan Dongxi.

• Utilizing SAP integration features such as vouchers, group costs, and profitability segments to achieve SKU profitability analysis across multiple dimensions such as sales channels, regions, accounts, and sites. Automatic allocation functions for platform fees, off-site promotion fees, brand promotion fees, FBA removal fees, and overseas storage fees at the SKU level are implemented.

• Using SAP BTP platform to achieve automatic integration of various business documents, including purchase orders, goods receipts, sales orders, sales deliveries, inter-company transactions, expense reimbursements, and inventory inquiries.

Shipping efficiency increased by 90%, and customer satisfaction rose by 85%.

Success Story